Privacy Policy and GDPR Compliance
- Collection of Personal Data
We collect only the personal data strictly necessary to ensure the quality of our services. This data may include:
- Contact information: name, email address, phone number, postal address.
- Professional data: medical specialty, name of your practice or company.
- Technical data: IP address, browser type, operating system, user preferences, and connection data. This data is collected when you create your account, use our services, or through contact forms.
- Purpose of Data Processing
The personal data collected is used for:
- Providing our services: automated processing of dental X-rays, including the analysis of panoramic and CBCT scans.
- Improving our services: analyzing your feedback to better meet your needs and optimize our AI solutions.
- Customer relationship management: responding to your inquiries, providing you with updates about our services.
- Legal compliance: ensuring that we meet our legal and regulatory obligations, including data security.
- Data Sharing and Disclosure
The personal data collected by WeDiagnostiX is never sold to third parties. It may be shared only in the following cases:
- Trusted partners: for the technical operation of our services (hosting, maintenance). These partners are also bound by strict confidentiality and security commitments.
- Legal obligations: if we are required to disclose your data in the context of judicial or regulatory proceedings.
- Data Retention Period
Your personal data is retained only for the duration necessary to achieve the purposes for which it was collected, in compliance with applicable laws. When we no longer need your data, it is either securely deleted or anonymized.
- Your Data Protection Rights
As a user of our services, you have the following rights:
- Right of access: you can request access to your personal data that we have collected.
- Right of rectification: you have the right to request the correction of inaccurate or incomplete data.
- Right to erasure: you can request the deletion of your personal data, subject to our legal obligations.
- Right to data portability: you have the right to receive your personal data in a structured and machine-readable format.
- Right to object: you can object to certain processing activities, including those for direct marketing purposes. To exercise any of these rights, you can contact us via email at support[at]wediagnostix.ai or through the contact form on our website.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. Access to your information is strictly limited to those who need it for their work.
- Cookies and Tracking Technologies
WeDiagnostiX uses cookies to enhance the user experience, analyze traffic, and understand how users interact with our site. These cookies may include session cookies and third-party cookies for analytics tools (e.g., Google Analytics).
You can manage your cookie preferences at any time through your browser settings.
- GDPR Compliance
WeDiagnostiX complies with all GDPR requirements, and we have appointed a Data Protection Officer (DPO) who is available to answer your questions or concerns regarding the processing of your data.
If you believe that your rights have not been respected, you also have the right to file a complaint with the competent Data Protection Authority in your country.
- Changes to the Privacy Policy
WeDiagnostiX reserves the right to modify this privacy policy at any time. In case of significant changes, we will notify you by email or via a notification on our website.
Last updated: 24/10/2024
Contact Us
If you have any questions about this privacy policy or how we use your personal data, feel free to contact us at: support[at]wediagnostix.ai.