Our Quality Policy

WeDiagnostiX is committed to designing and selling artificial intelligence algorithms categorized as medical devices to meet the needs of practitioners. Medical devices play a pivotal role in patients’ health and well-being, and even a minor malfunction could have adverse effects on the patient. Given the nature of our operations and in order to meet our clients’ demands, as well as regulatory and legal requirements, WeDiagnostiX has centered its quality policy on the development of a robust quality management system, tracking its implementation, and continuously enhancing its efficiency.

This policy allows us to:

– In terms of quality: ensure product quality and performance aligned with top-tier safety standards and in compliance with the relevant regulatory demands.
– In terms of offerings: deliver solutions that cater to the technical and economic expectations of our clients.
– In terms of deadlines: fulfill orders within the agreed-upon timelines.

To achieve our goals, the following areas are critical:

– Ongoing development of our team’s scientific and medical skills to elevate the quality and competitiveness of our products and offerings.
– Regular awareness and training for all our staff on the implications of their work on the quality of promotional information.
– Persistent development and enhancement of our products and services.
– Superior attention to healthcare professionals’ feedback, aiming for their satisfaction.
– Maintenance, monitoring, and enhancement of our quality management system.
– Monitoring the quality and compliance of our suppliers.
– Engaging everyone through communicating our quality goals and cascading them down to every relevant business department.

WeDiagnostiX is dedicated to enforcing this policy. To this end, a quality manager ensures (in coordination with relevant departments) the implementation and tracking of the quality system. They report directly to the executive team and act as the key point of contact for clients concerning quality, as well as driving the quality management system.

WeDiagnostiX is devoted to allocating all necessary resources and ensuring the efficacy of the quality system, as reviewed during the annual executive assessment.

Highlighting the importance of meeting our clients’ needs, as well as regulatory and legal requirements, every member of WeDiagnostiX commits alongside me to apply this quality policy daily.

Didier Ernenwein – WeDiagnostiX CEO